Knox
Your Legal Operations Control Centre
Knox is a digital legal-operations employee for UK law firms. It brings intake, matters, drafting, WIP, deadlines and escalation into one command centre personalised around your practice. Named lawyers retain every legal, conflict, filing, AML and billing decision, with urgent voice escalation and privacy-safe WhatsApp alerts built into the workflow.
Interactive Practice Demo
Best seen on desktopSee how Knox manages the firm around your lawyers
Firm Practice Operations Dashboard
Representative view of governed workflows across practice systems, matters, and specialist assistants.
412.5 hrs
▲ 18.4% vs July
1,284
▲ 32.1% after-hours capture
8,940
Source validation and solicitor sign-off required
47 cases
Follow-up drafts awaiting approval
Intake Concierge
Answers every call 24/7 · Books solicitor diary
1,284 calls
Missed-Call Recovery
Texts back within 12s if any abandonment occurs
318 texts
Conflicts Screening
Screens parties against 11 years of matter history
312 screenings
Document Preparation
Prepares engagement letters, waivers and source-linked drafts
8,940 files
Billing Narrative
Reconciles unbilled narratives and WIP time entries
2,586 entries
Consultation request routed for lawyer review
Candidate match routed for partner clearance
SMS dialogue initiated with inbound prospect
Retainer draft routed for solicitor review
Discovery response due in 11 days (Bluecrest)
12 time entries reconciled for partner sign-off
Illustrative Knox workflow using synthetic firm and matter data. Live integrations, access controls, retention and jurisdiction-specific policies are agreed and tested with each firm before deployment.
Enterprise Infrastructure
UK Professional Ethics & Information Governance
Knox is configured around the professional and data-protection duties that apply to each UK firm. Legal judgment, conflict clearance, filings and regulated decisions stay with your lawyers.
| Control | How it works |
|---|---|
| Legal decisions stay with qualified lawyers | Knox organises case facts, prepares routine drafts and handles repetitive workflows. A qualified lawyer reviews, edits and approves every legal action, engagement, conflict decision and court submission. |
| Conflict screening supports partner clearance | The platform searches spelling variations, corporate group structures, and historic matter records to flag candidate overlaps. A designated partner or COLP records every clearance, waiver, and access-control decision. |
| Court citations are verified against official records | Draft authorities are checked against the official sources relevant to the matter, including BAILII, Find Case Law and legislation.gov.uk. The responsible lawyer verifies quotations, treatment and relevance before sign-off. |
| Private inference separates content from audit evidence | A live deployment excludes client content from model training and uses private processing or contractual zero-retention controls. The firm retains the minimum event metadata and approval receipts needed for its audit trail. |
| Privilege-aware processing is built into the workflow | The firm remains Data Controller and WorthCoWorks acts as Data Processor. Encryption, access controls, matter segregation, retention rules, and lawyer review support the firm in protecting privileged material. |
| Client bank accounts are completely untouched | Knox reconciles fee-earner time entries into LEDES/UTBMS narratives for billing pre-bills. The platform has zero credentials, API permissions, or access to client trust bank accounts and cannot transfer money. |
| Phone intake and notifications follow strict privacy rules | Inbound calls begin with a recording and transcription notice. WhatsApp carries only a neutral matter ID, priority and secure portal link; substantive facts appear after identity verification. |
| Matter data respects existing access controls | Live integrations are configured to preserve the firm’s source permissions. Candidate conflicts trigger restricted access while the designated lawyer records the appropriate information-barrier decision. |
| AML and KYC remain MLRO-led | Knox can gather identity and source-of-funds evidence, but the MLRO decides risk rating, enhanced due diligence, and any SAR. The workflow also enforces anti-tipping-off access controls. |
| SAR responses use a privilege review gate | Potential response material is separated into disclosable personal data, third-party data, privileged material, and exemptions for the solicitor or data protection lead to approve before release. |