All case studies
Sector · Property & Professional Services

Voice Inbound Capture

A bespoke 24/7 inbound capture system that answers missed calls, qualifies enquiries, and logs structured summaries straight into a custom CRM — with automated appointment booking and escalation rules.

24/7 call captureLead qualificationCRM integrationAppointment booking

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Case study

Real Estate · Scotland

Client identities remain confidential under NDA. Company names are replaced with our own branding while the outcomes remain authentic.

Problem

Missed inbound valuation and viewing enquiries outside office hours, leading to lost property leads.

Solution

AI voice inbound capture integrated directly into a custom-built property CRM with automated qualification and appointment booking.

Outcome

Captured 100% of inbound enquiries, cut response time to under 2 minutes, and improved lead conversion tracking across agents.

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